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About Loolam
Style that keeps up with your day
Loolam is a UK online store for women's shoes and everyday fashion. We choose styles that are easy to wear from morning to evening — soft linings, cushioned insoles and shapes that go with what's already in your wardrobe.
- 01Made for all-day wearCushioned footbeds and soft straps on most of our styles.
- 02Sizes in UKEvery product lists UK sizes, with a size guide on the product page.
- 03Easy returnsChanged your mind? You have 30 days — see our refund policy.
Questions? We've got you.
Can't find your answer? Email help@loolam.com — we reply within 1–2 business days.
How much is delivery?
Delivery is free on all UK orders. Delivery times are listed in our shipping policy.
Which sizes do you use?
All sizes on Loolam are UK sizes. Check the size guide on each product page before ordering.
Can I return or exchange an item?
Yes, you can request a return within 30 days of delivery. Full conditions are in our refund policy.
How do I track my order?
Use our order tracking page with your order number and email.
Which payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay and Klarna. See our payment policy.
Real people, here to help
Questions about sizing, an order or a return? Our UK customer team answers every message within 1–2 business days.
Contact us- help@loolam.com
- Phone
- +44 7426 431171
- Hours
- Mon–Fri, 9:00–17:00 (UK time)
- Address
- 175 Washway Rd, Sale M33 4AH, UK